Cancellation Policy

 

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At Comparethetradesmen.com, we believe our members should, if necessary, be able to cancel their membership as quickly and easily as possible.

 

Although we can’t imagine why you would want too…

 

 

Under the UK Consumer Protection (Distance Selling) Regulations 2000, a member enjoys a period of seven (7) working days from the time they accept this service to exercise their right of withdrawal, without penalty and without the need to provide any reason. You will be given a full refund should you choose to cancel within this time. Acceptance of services is deemed proven when a member logs in to the site to use the service.

 

To end your membership at any time, simply e-mail the word ‘cancel’ to cancel@comparethetradesmen.com

stating your company name, username and membership number, These details can easily be found on your ‘account information’ page..

 

You are not required to provide a reason when cancelling, however any feedback on our services would be much appreciated, and is crucial for us to deliver the highest possible service to our members, so we can continue enabling you to trust our traders.

 

 

Cancellations must be made by at least 24 hours before your membership renewal date. This is to avoid you being charged the full membership renewal fee. Memberships cancelled on or after the agreed renewal date will be charged the full annual renewal fee for their membership, which is non-refundable. Cancellations will come in to affect 48 hours after receipt of the member’s instruction to cancel. The time and date of the e-mail stating such request will be used as the validation time and date for the request. If requesting cancellation by post please date your document for validation purposes. Please see our terms and conditions. We take tradesmen privacy seriously.

 

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